Refund Policy

At ExamMingle, we strive to provide the best test preparation resources and support for our users. We understand that circumstances may arise that require a refund. Below is our comprehensive refund policy to ensure transparency and satisfaction.

Eligibility for Refunds

You may be eligible for a refund under the following conditions:

  • You have purchased a course or product and wish to request a refund within 30 days of the purchase date.
  • You have not accessed more than 50% of the course content or materials.
  • You have not received a certificate of completion or any equivalent credential.

How to Request a Refund

To request a refund, please follow these steps:

  1. Send us an email at [email protected] with the subject line “Refund Request”.
  2. Include your order number, name, and the reason for the refund request.
  3. Attach any relevant documentation or proof of purchase, if applicable.

Processing Refunds

Once we receive your refund request, we will process it within 7-10 business days. Refunds will be issued through the original payment method used during the purchase.

Non-Refundable Items

Please note that the following items are non-refundable:

  • Any purchases made after 30 days from the initial purchase date.
  • Access to downloadable materials or products that have been fully downloaded.
  • Membership fees for any subscription services.

Contact Us

If you have any questions regarding our refund policy, or if you need further assistance, please feel free to contact us:

Thank you for choosing ExamMingle for your test preparation needs. We appreciate your understanding and support!